Posts Tagged ‘apple support’

Solution To iPhone 4 Display Yellow Bands Spots Problem

June 26th, 2010


When the iPhone 4 was released worldwide on June 24th, 2010, thousands of people rushed to stores to get their hands on the new magical device by Apple. But this enthusiasm was short lived for a lot of people, first because of the signal reception problem, and then because of various yellow colored spots on the much-hyped ‘retina display’ of the iPhone 4.

The yellow spots on your iPhone might look somewhat like this -


(Image Credit: Gizmodo)

Why does your iPhone 4 have yellow colored bands/spots?
Apple Support and SlashGear report that the discoloration or yellow bands are due to an adhesive used by Apple (called Organofunctional Silane Z-6011) to bond the various layers on glass in the iPhone 4’s new retina display. The bonding agent takes a while to dry up, which can vary from a few days to a week. Though the source of this information is somewhat in the dark (originated from a post on AppleInsider forums), but this was somewhat confirmed by the phone support agents on the Apple helpline to a few people who called up inquiring about the problem.

How you can get rid of the problem

This may sound weird, but the solution that Apple is recommending right now, and based on the above explanation of the problem, is to just wait. Apple is shipping these new iPhones so quickly, that its seems the adhesive has not dried up in quite a number of the sets dispatched. The adhesive will dry up in a while, and when it does, the yellow spots are expected to go away. In fact, quite a lot of users on forums are reporting that the yellow spots are getting lighter or completely disappearing as the display gets heated up or after general use for 1 day.

If you can’t stand the spots on your new iPhone for 1 more second, you can take it back to the Apple Store you got it from, and ask for an exchange. The Apple Stores have replaced quite a few iPhones already for customers who brought back their iPhones after 1 day of use. If you do go in for an exchange, be sure to check the new iPhone for any other display related issues (Some users have also reported that their displays have dead pixels).

In any case, my recommendation would be to wait it out. If after a few days of usage, the discoloration persists, then you should go ahead and take your iPhone back to the Apple Store you got it from.

Solution To iPhone 4 Display Yellow Bands Spots Problem is a post from Technix Update

Read The Original Here:TechnixUpdate

How To Solve “iTunes.exe – Corrupt Fiule” Error Message Problem That’s On My iPod

March 24th, 2010

Resolving the “iTunes.exe – Corrupt File” error message problem with the iPod

iPod users might know the following error message very well:

iTunes: iTunes.exe – Corrupt File

The file or directory \iPod_Control\iTunes\DeviceInfo is corrupt or unreadable. Please run the Chdsk utility.

This message crops up in your system tray and the computer does not read your iPod anymore. Although this may seem to be a very serious situation, it is actually not so. Almost all softwares stand the chance of getting corrupted some day or the other, and there are ways and means to fix these problems. This is even more probable with the iPod-iTunes combination as the iPod is an extremely frequently used device.

Here are a few options that you have to fix this issue.

  1. Ensure that you are using the latest version of iTunes
    1. Simply check the version in File -> Help -> About iTunes in the main window, and then check the latest version on the iTunes website. If you are using a previous version, then you can download the latest version of iTunes from here.
    2. Alternatively, you can check for the latest version by using the Apple Software Update program. Launch this program from Start -> All Programs -> Apple Software Update.
  2. Updating the iPod to correct any corrupted sections of its hard drive.
    1. You can use iTunes to update iPod software by going to Help -> Check for Updates in the iTunes window.
    2. Alternatively, you can also use the iPod Updater application. Simply launch this program from Start -> All Programs -> iPod Updater.
  3. Restoring the iPod to factory settings
    1. This is the last resort. Use this only when none of the above fixes the problem. Restoring your iPod to factory settings will erase all data from it, and then put a fresh issue of the iPod software on it. Thus, all corrupted areas will be erased. You can learn more about restoring iPod from the Apple support site.

Read The Original Here:TechBuzz

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